At Auksia, we are committed to ensuring that your shopping experience is seamless from the moment you place your order to the time it arrives at your doorstep. Below are the details regarding our delivery process:
Shipping Within India
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Processing Time: Orders are typically processed within 1–2 business days after confirmation.
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Delivery Time: Once dispatched, deliveries usually take 3–7 business days, depending on your location.
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Shipping Charges: Shipping fees are calculated at checkout based on your order's weight and destination.
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Courier Partners: We collaborate with reputable courier services to ensure timely and safe delivery of your products.
Order Tracking
After your order is shipped, you will receive a confirmation email containing a tracking number. You can use this number to monitor your shipment's progress.
International Shipping
Currently, we do not offer international shipping. However, we are working towards expanding our services globally. Stay tuned for updates!.
Delivery Issues
If you experience any issues with your delivery, such as delays or damaged items, please contact our customer support team at hi@auksia.com or call us at (+91) 99157-99877. We are here to assist you and resolve any concerns promptly.
Additional Information
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Delivery Address: Please ensure that your delivery address is accurate and complete to avoid any delays.
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Unavailable Items: In the rare event that an item is unavailable, we will notify you promptly and provide options for replacement or refund.
Thank you for choosing Auksia. We appreciate your trust in our products and services.
